Photocopier Servicing
Our engineers offer same day photocopier servicing across most of the UK. Whether your copier is jamming, is showing an error code or just needs an overhaul. Our team can service your photocopier at a time that suits you
- Same day service available
- 90-day warranty
- Fully certified engineers
- 96% first-time fix rate
- Photocopier health report
- All makes & models serviced
Response time under 4 hours
With a service contract, we aim to have an engineer on-site within 4 hours of booking. Get your equipment serviced fast so you can get back to business.
96% first time fix rate
We aim to service and fix any problems on the first visit, allowing you to get back printing and minimising the inconvenience of photocopier downtime.
99.7% customer uptime
Our customers experience high levels of photocopier uptime, through preventative maintenance and efficient photocopier servicing to extend your device's lifespan.
Remote Support
Many photocopier problems can be resolved remotely by our in house technical team. Your business can be up and running again in minutes. No cancelled meetings and no wasted time.
Photocopier Servicing
Our standard time on site is around one hour. In most cases, this is enough time for us to service your copier and diagnose and resolve any issues. We will also offer friendly and impartial advice on how to improve your photocopiers lifespan.
A full service includes:
- Strip down of the machine
- Removal of all major components
- Internals of the machine inspected and cleaned
- All gears checked and lubricated
- Major components cleaned and inspected
- Any necessary adjustments carried out
- Check and update of firmware if necessary
- Check of internal error codes, action taken if necessary
- Reassembly of the machine
- Colour calibrate
- Test and check
- Machine health report provided
- Any parts required will be quoted separately
Photocopier Not Printing
If your photocopier fails to respond when attempting to print or copy, our expert engineers can help!
Print Quality Issues
Error Codes
Is your photocopier showing an error code? Book a service today to avoid downtime and additional costs.
Photocopier Service Pricing
A callout charge is quoted to all customers without a service agreement in place. This includes our standard time on-site and work is not commenced until this has been agreed upon.
If additional work is needed, we’ll provide a no-obligation quote for any parts and labour which might be needed.
On-Site Photocopier Servicing
A standard visit to service your device lasts for one hour, and you are kept informed during the entire procedure. When an engineer is on-site they will follow your company’s safety guidelines whilst they service your photocopier.
Our team of engineers always carry a stock of common components with them at all times which can help during a visit. Once the photocopier service is complete, they will thoroughly test your devices to confirm everything is working as expected and provide a health report of their findings.
Remote Technical Support
Many photocopier issues can be resolved remotely by our in house technical team.
Modern photocopiers, printers and multifunction devices need to be configured properly in order to be fully operational. Our technical team uses the remote assistance tool Splashtop to access one of your network photocopiers allowing us to resolve some photocopier problems remotely.
If you need your photocopier serviced, we are experts on a wide range of printers and photocopiers from all the major brands. Talk to one of our friendly photocopier experts, who’ll work with you to resolve your copying issues. We pride ourselves on our customer support and saving you time and money.