We understand that problems with your printers or photocopiers are stressful and inconvenient. When it’s vital to get you back printing again you need expert support as soon as possible to handle printer repairs and maintenance.
- Desktop Printer Repairs
- Floorstanding Printer Repairs
- Photocopier Repairs
- Wide Format Printer Repairs
Printer Repair Service
Printer Repair Pricing
If you have a Managed Print Service agreement with us, engineer callouts are part of your standard service, so no charges will be incurred. If you’re not an existing customer don’t worry – we will still help and are always happy to offer friendly advice.
A callout charge is quoted to everyone in need of printer repairs and starts from £75. This covers the standard one-hour visit and work is not commenced until this has been agreed.
Response Time Under 4 Hours
With a service contract we aim to have an engineer on site within 4 hours of booking. Sorting your printer repairs out as soon as possible is our main priority.
96% First-time fix rate
99.7% Customer uptime
Our customers experience high levels of printer uptime, through preventative maintenance and efficient printer repairs when problems occur
On-Site Printer Repairs
A standard visit for printer repairs lasts for one hour, and you are kept informed during the entire procedure. When an engineer is on-site they will follow your company’s safety guidelines while they diagnose and repair the problem.
Modern printers, photocopiers and multifunction devices need to be configured properly in order to be fully operational. Our technical team uses the remote assistance tool Splashtop to access one of your network printers allowing us to resolve some printer repairs remotely.
Talk to one of our friendly printer experts, who’ll work with you to resolve your printing issues. We pride ourselves on our customer support and saving you time and money.