Printer Servicing

Our engineers offer same day printer servicing across most of the UK. Whether your printer is jamming, is showing an error code or just needs an overhaul. Our team can service your printer at a time that suits you

  • Same day service available
  • 90-day warranty
  • Fully certified engineers
  • 96% first-time fix rate
  • Printer health report
  • All makes & models serviced
printer servicing
printer brands

Response time under 4 hours

With a service contract, we aim to have an engineer on-site within 4 hours of booking. Get your equipment serviced fast so you can get back to business.

96% first time fix rate

We aim to service and fix any problems on the first visit, allowing you to get back printing and minimising the inconvenience of printer downtime.

99.7% customer uptime

Our customers experience high levels of photocopier uptime, through preventative maintenance and efficient printer servicing to extend your device's lifespan.

Remote Support

Many printer problems can be resolved remotely by our in house technical team. Your business can be up and running again in minutes. No cancelled meetings and no wasted time.

Printer Servicing

Our standard time on site is around one hour. In most cases, this is enough time for us to service your copier and diagnose and resolve any issues. We will also offer friendly and impartial advice on how to improve your printers lifespan.

A full service includes:

Printer Fleet

Not Printing

If your printer fails to respond when attempting to print or copy, our expert engineers can help!

Print Quality Issues

If you have marks or lines on your prints or the colours are not what you expected, book a service today!

Error Codes

Is your printer showing an error code? Book a service today to avoid downtime and additional costs.

Printer Service Pricing

If you have a managed print service agreement with us, engineer callouts are part of your standard service, so no charges will be incurred. If you’re not an existing customer don’t worry – we will still help and are always happy to offer friendly advice.

A callout charge is quoted to all customers without a service agreement in place. This includes our standard time on-site and work is not commenced until this has been agreed upon.

If additional work is needed, we’ll provide a no-obligation quote for any parts and labour which might be needed.

On-Site Printer Servicing

A standard visit to service your device lasts for one hour, and you are kept informed during the entire procedure. When an engineer is on-site they will follow your company’s safety guidelines whilst they service your printer.

Our team of engineers always carry a stock of common components with them at all times which can help during a visit. Once the printer service is complete, we will thoroughly test your devices to confirm everything is working as expected and provide a health report of our findings.

Remote Technical Support

Many printer issues can be resolved remotely by our in house technical team.

Modern photocopiers, printers and multifunction devices need to be configured properly in order to be fully operational. Our technical team uses the remote assistance tool Splashtop to access one of your network photocopiers allowing us to resolve some printer problems remotely.

remote technical support

If you need your printer serviced, we are experts on a wide range of printers and photocopiers from all the major brands. Talk to one of our friendly printer experts, who’ll work with you to resolve your copying issues. We pride ourselves on our customer support and saving you time and money.

We supply industry leading brands

Printer Brands