Printer Servicing
Our engineers offer same day printer servicing across most of the UK. Whether your printer is jamming, is showing an error code or just needs an overhaul. Our team can service your printer at a time that suits you
- Same day service available
- 90-day warranty
- Fully certified engineers
- 96% first-time fix rate
- Printer health report
- All makes & models serviced
Response time under 4 hours
With a service contract, we aim to have an engineer on-site within 4 hours of booking. Get your equipment serviced fast so you can get back to business.
96% first time fix rate
We aim to service and fix any problems on the first visit, allowing you to get back printing and minimising the inconvenience of printer downtime.
99.7% customer uptime
Our customers experience high levels of photocopier uptime, through preventative maintenance and efficient printer servicing to extend your device's lifespan.
Remote Support
Many printer problems can be resolved remotely by our in house technical team. Your business can be up and running again in minutes. No cancelled meetings and no wasted time.
Printer Servicing
Our standard time on site is around one hour. In most cases, this is enough time for us to service your copier and diagnose and resolve any issues. We will also offer friendly and impartial advice on how to improve your printers lifespan.
A full service includes:
- Strip down of the machine
- Removal of all major components
- Internals of the machine inspected and cleaned
- All gears checked and lubricated
- Major components cleaned and inspected
- Any necessary adjustments carried out
- Check and update of firmware if necessary
- Check of internal error codes, action taken if necessary
- Reassembly of the machine
- Colour calibrate
- Test and check
- Machine health report provided
- Any parts required will be quoted separately
Not Printing
If your printer fails to respond when attempting to print or copy, our expert engineers can help!
Print Quality Issues
Error Codes
Is your printer showing an error code? Book a service today to avoid downtime and additional costs.
Printer Service Pricing
A callout charge is quoted to all customers without a service agreement in place. This includes our standard time on-site and work is not commenced until this has been agreed upon.
If additional work is needed, we’ll provide a no-obligation quote for any parts and labour which might be needed.
On-Site Printer Servicing
A standard visit to service your device lasts for one hour, and you are kept informed during the entire procedure. When an engineer is on-site they will follow your company’s safety guidelines whilst they service your printer.
Our team of engineers always carry a stock of common components with them at all times which can help during a visit. Once the printer service is complete, we will thoroughly test your devices to confirm everything is working as expected and provide a health report of our findings.
Remote Technical Support
Many printer issues can be resolved remotely by our in house technical team.
Modern photocopiers, printers and multifunction devices need to be configured properly in order to be fully operational. Our technical team uses the remote assistance tool Splashtop to access one of your network photocopiers allowing us to resolve some printer problems remotely.
Learn more about what we offer
If you need your printer serviced, we are experts on a wide range of printers and photocopiers from all the major brands. Talk to one of our friendly printer experts, who’ll work with you to resolve your copying issues. We pride ourselves on our customer support and saving you time and money.
We supply industry leading brands
